Tuesday, November 2, 2010

Not to exceed

It seems our culture is always trying to exceed expectations. I think this is critical in business service but exceeding your quoted price is not so cool. If you look at our quotes usually they have a little statement over our price that says "not to exceed".

We hope to always exceed your service expectations but exceeding our quoted price is not where we excel. Not only do we stay below our quoted price, sometimes we can also go below that price. It is so hard to tell the exact details of a job until you are deep within. A job may go a little easier than expected in which case our invoices reflect the ease.

Of course, when additional services are requested and we are already on your job, it may to have exceed the quoted price, but you will know that up front. Many times we have added a service or two but the bottom line still stays the same. I think being a company that doesn't not exceed may be even better than one that over exceeds- especially where the bottom line is concerned!!

We are able give your this benefit because you are always working directly with owners. Blue Sky Services isn't just another pretty company it is also a company with a lot of TLC. Thanks for your business, please feel free to call anytime.

Wishing you a healthy and happy home.
Blue Sky Services: stone, tile and grout care
Preventative maintenance consulting and very effective tools!

No comments:

Post a Comment